I have had the Walmart app on my phone for years now, and I often shop through their website, especially during Christmas time. So when I saw that my local store had started the Walmart Online Grocery service, I thought about trying it out. The one downfall is that they don’t accept coupons for the groceries bought online. Since I like using both coupons and rebate apps, (see my post about rebate apps) I put off using the service. I figured eventually the day would come that I was too busy to shop, or sick, or both, and I would try it then.
Well, I got an email the other day from Walmart telling me that I could save $10 off my first purchase through their grocery service, so I looked it up. I don’t ever try something knew without gathering all the information on it. The basic process seemed easy enough and the minimum purchase required is $30 to use the service. Here’s the process I went through.
Ordering the Groceries
Since I couldn’t use my coupons, I searched for items that I didn’t have coupons for. When I was finished adding my items to the cart, I had $30.81 in groceries. I entered the promo code and only ended up paying $23 and change with tax. I know not all states tax their groceries, but being from Alabama, EVERYTHING is taxed. I would assume that if your state doesn’t tax groceries, then you wouldn’t be charged tax.
During checkout, there was a list of time slots that showed the available times I could schedule pick up for the groceries at my local Walmart. I chose the next morning between 8-9 am so that I could drop the kids off at school and then head straight to the store. I got a call the next morning at about 7:30 from an Online Grocery Associate reminding me about my pickup time. She asked me to call 10 minutes before getting to the store so they could have my groceries pulled and ready for me when I arrived.
Picking up the Groceries
After dropping off the kids, I stopped by my house and called Walmart (I don’t talk on the phone while driving.) I was then told to call upon arriving at the store to let them know which parking space I was in. When I got to the store, I did as told and didn’t wait more than 30 seconds before they were wheeling out my groceries on a utility cart. Two of the nicest ladies you’d ever meet loaded my groceries for me.
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There were two substitutions that had to be made because they didn’t have the items in stock. Had I not approved the substitutions, the items would have been removed from my order and refunded. I didn’t mind the substitutions, though. Shoot, one of the items substituted was International Delight Pumpkin Pie Spice Coffee Creamer. I’d ordered the smaller bottle, but because they were out of stock, they gave me the larger bottle for the same price. Heck yeah, I’ll take that substitution any day of the week and twice on Sunday.
The Gist of it
All in all, the experience was one of the best I’ve had when dealing with Walmart. I’m not one to smack-talk but some of those ladies who work the front registers need to pull the corncobs out of their neither regions. If you dislike your job that much, it’s time for a career change. I’m just sayin’. But the ladies who worked the Online Grocery department were great!
Even better, I received an email after I got home where Walmart asked me to leave feedback on my experience, which I did. The email also had a link so I could refer others to use the service. Using the link, both whoever I refer and I get $10 off our purchases. The restrictions on the referral are that you can only refer ten people per year and the promo code that gives you $10 off can’t be combined with other promo codes.
Update 2017: While Walmart still doesn’t offer coupons for use with their online grocery, they do now offer a TC# used for their Savings Catcher Program. Another way to save money with this program is to use Ebates. You can go to Ebates’ website and chose Walmart from their list of online retailers. It will take you to Walmart.com, but on the homepage, you can click the link for grocery pickup. As long as you do this, Ebates will still register the purchase and issue you a “Big Fat Check”. Or, you can add the Ebates extension to your browser and then activate it once you’re on the grocery site.
If you aren’t familiar with Ebates, it offers cash back for hundreds of retailers. You just go to Ebates first, then choose the retailer you want to shop with and it will give you cash back on whatever you buy there.
If you sign up for Ebates through this link, you will receive a $10 bonus, and I’ll receive $5 for referring you. Cash back with Walmart is as high as 10% and that’s free money on groceries you’d buy anyway.
I’ve been using the Walmart Online Grocery more since school got out for summer break, and I can’t be more pleased. I can make out my list and shop for what I need without being sidetracked by other stuff. That alone has helped me cut my grocery bill. If I place an order and then think of something afterward, I can add to the order until 1:00 a.m. CST of the day I’m picking up. I almost always have something that I forget when I shop, so being able to add stuff is a blessing. I also don’t have to drag the kids through the store, which we are all glad for, and it only takes a few minutes of sitting in the car before they are bringing out our groceries. As my kids would say, easy-peasy lemon squeezy.